Frequently-Asked Questions on Narrative Mediation




1. In a nutshell, what is narrative mediation?

Narrative mediation emerged and developed from Narrative Therapy developed by Michael White and David Epston. It is based upon the premise that we live our lives according to stories that we and others tell about ourselves. These stories however, are not produced by the individual, but are produced within our socio-cultural context and community.


2. How does a narrative mediator view conflict?

Conflict occurs through the clash of storied accounts of the people in disagreement. The conflict story is viewed as the problem rather than the person or parties being viewed as the problem.


3. How does the narrative mediator focus on the conflict as the problem rather than the people?

The mediator speaks about the conflict as if it were an external object. For example, the mediator would not ask questions about how David and Bridget were the cause of the dispute, but rather about how the dispute caused difficulties between them. The mediator may externalize the problem descriptions. The conflict might be named and its history, and point of origin traced.


4. How does the narrative approach deal with strong emotion?

Aspects of conflict -- resentment, anger, hurt -- are spoken of in the same way as the conflict, as things that have entered the relationship, that have come between the parties and affected them. David might say, "I felt resentful," and the mediator would rephrase with, "So resentment entered the picture." Emotions are constructed as characters in the story, as opposed to an essential aspect of the person.


5. What would you say is the most powerful technique or approach in narrative work?

Parties who have been in long term conflict undoubtedly have some positive history that is not completely dominated by stress and animosity. The mediator's role is to help the participants focus upon the moments of cooperation and collaborative effort and to use these moments to construct an alternative preferred story. These moments of cooperation that lie outside of the conflict story are used to co-author a narrative of shared meaning and mutual respect. Not until the relationship is re-established can the problems be addressed in a positive manner.


6. What's so special about a narrative approach?

The approach helps the parties move beyond blame very quickly. Blame is usually the strongest hindrance to moving forward in a cooperative manner. Another advantage of the approach is that it recognizes the power of dominant cultural discourses and how these discourses produce and shape the conflict.


7. Where is the narrative mediation approach most effective?

Narrative practices are widely used in family mediation and divorce mediation. The approach is currently being applied to innovative practices in a collaborative divorce project where practitioners from law, mental health and finance team up together to assist a divorcing couple to transition to the post-divorce stage without being caught up in painful litigation. Narrative mediation is being used in restorative justice models and restorative practices in schools and can be used in multi-party disputes in public & private sectors. Narrative mediation has been used in resolving disputes in environmental contexts, corporate and small business contexts and in disputes with indigenous peoples and representatives of dominant cultures.


8. Where would I go to find a narrative mediator?

There are small groups of people in the mediation community who identify as narrative mediators. People practicing from a social constructionist framework or identify themselves as postmodern practitioners are most likely to work with a similar philosophy or approach to narrative mediators. People working as narrative therapists share a very similar orientation to narrative mediators. Type in on Google: narrative mediators, postmodern practitioners, social constructionist practitioners, narrative therapists.


(Some of these questions and responses came from an interview with Dr. Gerald Monk published in the Institute of Conflict Analysis and Management Newsletter, Victoria, British Columbia, Canada)
 

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